FAQ - common questions
What is your return policy?
For information about returns and refunds, please refer to our Return & Refund Policy. If you need assistance, feel free to contact our customer support team.
Where do you ship to?
We ship to selected countries. Enter your delivery address at checkout to check availability and view shipping costs before completing your order.
How can I contact ELLAS?
You can contact the ELLAS team through our Contact page. We're happy to help with any questions about our products, orders, shipping or returns.
How do I choose the right size?
Please check the available sizes and measurements on each product page before ordering. If you're unsure which size to choose, feel free to contact us for assistance.
How long does delivery take?
Delivery times vary depending on the product and destination. For an estimated delivery time, please contact our customer support team before placing your order.